Privacy Policy

Effective date: June 1, 2026  ·  Last updated: June 1, 2026

This Privacy Policy describes how TruckMaster CDL Training LLC ("TruckMaster," "we," "us," or "our"), owned and operated by Byron Simpson, collects, uses, and protects the personal information of visitors and students who use our website and services. Our office is located at 532 E 13th St, Apopka, FL 32703.

1. Information We Collect

We collect information you provide directly to us, including when you submit a lead or enrollment form, call or text us, or email us. This may include:

• Your name, phone number, and email address
• The CDL program or service you are interested in
• Any message, question, or details you choose to share with us

We may also automatically collect limited technical information — such as your IP address, browser type, device, and pages visited — through cookies and analytics tools to help us improve the website.

2. How We Use Your Information

• To respond to your inquiries and contact you about CDL training and enrollment
• To schedule classes, process enrollment, and provide our training services
• To send you appointment reminders, updates, and information you request
• To operate, maintain, and improve our website and services
• To comply with legal, regulatory, and FMCSA/Florida record-keeping obligations

3. Text Message (SMS) Communications

If you provide your phone number, you consent to receive calls and text messages from TruckMaster regarding your inquiry, enrollment, and class information. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or contact us to be removed. Consent to receive marketing texts is not a condition of enrolling in training.

4. How We Share Information

We do not sell your personal information. We may share information only with:

• Trusted service providers who help us operate our website, customer-relationship tools, and communications, who are obligated to protect your data
• Government agencies (such as FMCSA and the Florida Department of Highway Safety and Motor Vehicles) where required for training certification and CDL processing
• Authorities when required by law, subpoena, or to protect our rights and safety

5. Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some features may not function as intended.

6. Data Retention & Security

We retain personal information only as long as necessary to provide our services and meet legal and regulatory requirements. We use reasonable administrative and technical safeguards to protect your information; however, no method of transmission over the internet is 100% secure.

7. Your Choices & Rights

• You may request access to, correction of, or deletion of your personal information
• You may opt out of marketing calls, texts, or emails at any time
• To exercise any of these rights, contact us using the details below

8. Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or your information, contact:

• TruckMaster CDL Training LLC — Owner: Byron Simpson
• 532 E 13th St, Apopka, FL 32703
• Phone: 407-703-7975
• Email: truckmaster66@yahoo.com

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. TruckMaster CDL Training LLC is a Veteran-owned, FMCSA ELDT-registered CDL training provider licensed under the Florida Department of Education.